Teladoc® Telehealth
Care options when your PCP is not available
Your primary care provider (PCP) knows you best. Call your PCP first when you can. Your PCP can help with checkups, follow-up care, medicine questions and ongoing health needs.
Sometimes you need care after hours, or your PCP may not be open. Urgent care and Teladoc are covered options that may help with many non-emergency health needs. Teladoc may also help when urgent care is closed or hard to get to. Neither Teladoc nor urgent care can replace your PCP. Teladoc visits are private and secure.
Teladoc may be an option for adults. Adults can talk with a doctor or nurse practitioner by phone or video. Teladoc is open 24/7. The average wait time is under 15 minutes. Teladoc can help with colds, flu, sinus problems, stomach issues, and minor aches and pains. You can also ask health questions or get help with medicine refills.
Get care now. Visit Teladoc Health online, or download the app.
Teladoc can share information with your PCP. This helps keep your medical record complete.
| If you need care for... | Care option | What it offers |
|---|---|---|
| Checkups, follow-up care, medicine questions or ongoing health needs | Your PCP | Your PCP knows your health history best. |
A non-emergency health need that may need in-person care when your PCP is not open | Urgent care | Get in-person care for non-emergency needs that cannot wait for a PCP visit. Urgent care is not for medical emergencies. |
An adult health need when your PCP is not open or when urgent care is closed or hard to get to | Teladoc | Talk with a doctor or nurse practitioner by phone or video. The average wait time is under 15 minutes. Teladoc can help with everyday care, health questions and medicine refills. Teladoc does not replace your PCP. |
A possible emergency | Emergency care | Call 911 or go to the emergency department right away. |
A behavioral health emergency | Emergency/crisis care | Call the Behavioral Health Crisis Line at 1-833-712-2262 (TTY 1-866-209-6421). If you are considering suicide, please call the Suicide & Crisis Lifeline any time at 988. |
If you think you have a medical emergency, call 911 or go to the emergency department right away. You can also learn about telehealth options for non-emergency care.
Need care for your child? Try Blueberry®
Blueberry may be an option for children up to age 18. For non-emergency care, parents and caregivers can use Blueberry. Blueberry lets families talk with a child’s doctor by phone or video. Families can also get a home kit. The kit helps check common childhood health issues. It has an ear scope, a pulse checker and a digital thermometer. Blueberry doctors can write prescriptions when needed and send them to your pharmacy. Blueberry does not replace your child’s PCP. It can help when your child’s PCP is not available. If you have a medical emergency, call 911 or go to the emergency room right away.
Get started!
Visit the Blueberry Pediatrics website to download the app or learn more.
Teladoc and Blueberry can share information with your PCP. This helps keep your medical record complete.
