Member Engagement and Community Outreach Team

Have questions or want to learn more about your plan benefits? Contact Member Services at 1-844-964-4433 (TTY 711) for Macomb and Wayne counties and 1-844-462-6402 for Oakland county, Monday through Friday, 8 a.m. to 8 p.m., from April 1 to September 30, or seven days a week, 8 a.m. to 8 p.m., from October 1 to March 31.

Medicare members may contact 1-800-MEDICARE (633-4227 TTY 1-877-486-2048) 24 hours a day, seven days a week. You can visit Medicare's website for more information about Medicare benefits and services. You can also call to ask general health questions or get information about your Part D benefits.

Our community educators cover six regions in North Carolina, providing information on programs and services to help our more than 300,000 AmeriHealth Caritas North Carolina members across the state.